E-commerce
An AI agent that handles order inquiries, return policies, and product questions around the clock — trained on your catalog, not generic scripts.
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A customer wants to know if that jacket runs true to size. They ask via chat. No reply for 4 hours. They buy from the competitor who answered in 30 seconds. Fast support isn't a nice-to-have — it's a conversion tool.
53%
of online shoppers abandon purchases when they can't find answers
79%
of consumers expect a response within 24 hours
$33
average cost of a single support ticket handled by a human
4.2x
higher conversion rate when customers get real-time answers
01
“Where's my order? It was supposed to arrive yesterday.”
Order tracking is the #1 support question for e-commerce — and the most automatable.
02
“What's your return policy?”
Return policies are standard content that AI handles with near-perfect confidence.
03
“Does this come in a size medium?”
Product availability questions directly impact conversion — fast answers mean more sales.
04
“How long does shipping take to Canada?”
Shipping timeline questions are high-frequency and easily answered from your policies.
05
“Can I change the color on my order?”
Order modification requests can be triaged by AI and escalated to your fulfillment team.
Customers ask where their package is more than anything else. Your agent answers instantly using your shipping policies and tracking instructions.
Walk customers through your return process step by step. Provide RMA instructions, shipping labels, and timelines — no human needed.
Sizing, materials, compatibility, stock status. Your agent knows your catalog and answers confidently. When it doesn't know, it escalates.
Answer product questions in real time before customers bounce. Shipping estimates, discount codes, bundle options — every question answered is a sale saved.
Free forever. Upgrade when you're ready.
Try it risk-free — no credit card needed
For small businesses ready to automate support
For growing teams that need every channel
For organizations that need scale and control
A customer is about to close your tab and buy from someone else. They just have one question. Answer it instantly and keep the sale.
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